Effective June 23, 2026

Privacy Policy

This Privacy Policy explains how Binarts s.r.o. ("Binarts", "we", "us", or "our"), the owner and creator of HAVN Real Estate, collects, uses, stores, and protects personal information when you use the HAVN web application, Kotlin-based mobile app, website, and related services.

Who We Are

HAVN is a real estate technology product created and operated by Binarts s.r.o. for open-house management, property workflows, lead capture, follow-ups, files, tasks, analytics, and seller reporting.

Legal Entity And Contact

Binarts s.r.o.
Email: support@havnre.app
Phone: +421 45 381 0616
IČO: 45917612
DIČ: SK2023140460

Information We Collect

• Account details, such as name, email address, sign-in provider identifier, user ID, agency, workspace, role, and plan.
• Real estate workflow data, such as property details, addresses, prices, owner contact details, tasks, notes, files, reports, open houses, visitor sign-ins, lead temperatures, and follow-up content.
• Contact and lead data entered by agents, visitors, or authorized workspace users.
• Photos, thumbnails, documents, attachments, notification tokens, subscription entitlement data, AI feature inputs and outputs, technical logs, device information, locale, and security events.

How We Use Information

• Provide, secure, and improve HAVN.
• Operate property records, visitor sign-ins, contact QR codes, lead management, files, tasks, analytics, notifications, and seller reports.
• Process subscriptions, apply entitlements, enforce plan limits, restore purchases, and troubleshoot billing issues.
• Generate AI-assisted drafts, summaries, insights, and seller report content when you request those features.
• Prevent misuse, debug technical issues, protect security, respond to support, and send service-related notices.

Country And Region Privacy Handling

HAVN privacy handling depends on where users, visitors, leads, sellers, agencies, and service providers are located, and on whether Binarts acts as controller, processor, service provider, contractor, or vendor for a particular dataset. Binarts is generally the controller for account, billing, subscription, support, website, security, and product operations data. Agencies, brokers, teams, and agents may be responsible for visitor, lead, contact, seller, property, open-house, report, and communication data they collect or manage through HAVN.

• EU/EEA GDPR: EU and EEA individuals may have rights to access, rectify, erase, restrict, object, data portability, withdraw consent, and complain to a supervisory authority.
• UK GDPR: UK individuals may have similar rights under UK data protection law and may complain to the UK Information Commissioner's Office.
• California CCPA/CPRA: California residents may have rights to know, access, delete, correct, opt out of sale or sharing, limit certain sensitive personal information uses, and not be discriminated against for exercising rights. HAVN does not sell personal information and does not currently share it for cross-context behavioral advertising.
• Canada PIPEDA: Canadian privacy handling is intended to support accountability, identified purposes, valid consent where required, limited collection, limited use, disclosure and retention, safeguards, openness, access, and challenging compliance.

Marketing Consent And Lead Communications

HAVN supports real estate follow-up workflows, but agents, agencies, and workspace owners are responsible for determining whether a communication is transactional, service-related, or marketing. Before sending email, SMS, phone, WhatsApp, advertising, newsletter, or similar outreach, users must obtain any consent or lawful basis required in the recipient's location and must honor unsubscribe, opt-out, do-not-contact, brokerage, MLS, and local real estate rules.

Cookie Rules On Web

The HAVN web and landing experience currently uses essential storage and security technologies. If non-essential analytics, advertising, marketing cookies, pixels, SDKs, or similar technologies are added later, HAVN will request consent or provide opt-out choices where required, including EU/EEA and UK consent rules, California sale/share opt-out handling where applicable, and meaningful consent for Canadian visitors where required. See the Cookie Policy.

Service Providers

HAVN may use Cloudflare for hosting and security; Supabase for database, authentication, storage, and backend services; push notification services; RevenueCat; app stores or web payment providers; map and platform services; analytics, email, monitoring, support, and AI providers for requested features.

Device Permissions

• Camera access is used to scan contact QR codes.
• Photo and file access is used when you choose images, documents, or attachments to upload.
• Notifications are used for account, workflow, invitation, follow-up, and subscription updates.
• Network access is required to sync app data with HAVN services.

Sharing

We do not sell personal information. We may share information with service providers that process it for HAVN, with authorized workspace users, with recipients you choose when sharing files or reports, when required by law, or as part of a business transfer.

Retention And Deletion

We keep personal information for as long as needed to provide HAVN, comply with legal obligations, resolve disputes, maintain security, enforce agreements, and support billing records. You may request account deletion at havnre.app/deleteaccount or contact support@havnre.app.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent and lodge a complaint with a supervisory authority.

Children

HAVN is intended for real estate professionals and their authorized clients or visitors. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy as HAVN evolves. The updated version will be posted on this page with a new effective date.